Privacy

Who we are: Promptly is a product of LUMINARIS SYSTEMS LLC, which operates the service and is responsible for the data practices described here.

The short version: your interview audio is transcribed in short chunks and never stored on our servers. Your resume, notes, and custom instructions live on your machine and are sent only inside your own answer requests. The teleprompter's voice-sync runs entirely on-device — that audio never leaves your computer.

What we keep: your account email, your subscription tier, and usage counters (session count, listening minutes, answer counts) needed to enforce plan limits. We don't keep transcripts, screenshots, questions, or answers.

Resume Tailor API: if you, or an AI agent you connect with your license key, send a resume to the Resume Tailor API or MCP server, we keep that resume, its tailored versions, and the files built from them for 24 hours after last use, so follow-up requests can revise and download them. Then they're deleted automatically, and they're never copied into backups. You can delete them sooner through the API.

Third parties: answer generation runs through our model providers under their API data policies (no training on API traffic). Payments are handled by our merchant of record — we never see your card number.

Deletion: deleting your account removes your user record and license. Email support and it's done within 48 hours.